FiveStar Loyalty / Digital loyalty platform

A simpler path from checkout to the next visit.

FiveStar Loyalty brings customer signup, staff checkout, digital rewards and merchant tools into one platform. Customers keep their loyalty pass in Apple Wallet or Google Wallet, while businesses manage rewards and customer engagement from their dashboard.

Customer joining

NFC + QR signup

Digital rewards

Points + stamps

Wallet support

Apple + Google Wallet

The product problem

Make loyalty useful without another standalone app.

At a busy counter, a loyalty flow has to be quick for the customer and easy for staff to explain. After the visit, the reward balance still needs to be easy to find.

Customers join with NFC or QR, earn points or stamps through staff-confirmed purchases, and keep their rewards in Apple Wallet or Google Wallet. The merchant dashboard brings programme settings, customer communications and activity into one place.

Wallet pass interface

Wallet pass interface

FiveStar Loyalty Wallet pass interface showing the merchant, points and reward status

Wallet pass interface

FiveStar Loyalty dashboard interface with illustrative analytics data
Dashboard interface

Product interface images use demo data. They demonstrate the product experience and activity categories; they do not report results from a merchant or live customer programme.

The customer journey

01

Join

A customer taps an NFC stand or scans a QR code and completes a short signup.

02

Earn

A staff checkout screen records a qualifying purchase so the points or stamp balance updates.

03

Return

The Apple or Google Wallet pass keeps progress and eligible rewards visible without requiring a separate loyalty app.

04

Operate

The dashboard brings programme settings, devices, messages and activity indicators into one merchant view.

Designed for everyday use

Keep the customer and checkout experience connected.

01

Design the counter interaction for speed before adding campaign features

02

Show customers their balance and next reward in plain language

03

Keep staff actions and customer-facing updates in one coherent flow

04

Connect Wallet updates with the customer and staff checkout experience

Karan Vinayak

Written 17 August 2026 · Updated 5 September 2026

Karan Vinayak

Karan is Director at Five Star Growth. He previously worked as a Production Administrator in a steel company, holds a Mechanical Engineering degree, and is completing a BSc double major in Computer Science and Statistics.

About the author

FiveStar Loyalty

Put digital rewards to work for your business.

Explore Wallet rewards, customer referrals, Online Gift Vouchers and optional Google review requests. Choose a plan or book a walkthrough of the customer, checkout and merchant experience.

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