Customer engagement

A reason to reconnect with customers who opted in.

Send relevant email campaigns to customers who have chosen promotional email from your business. Growth includes a monthly sending allowance and automation tools.

Email campaigns are included in Growth. Opt-in, suppression and monthly sending limits apply.

First-party FiveStar messaging product capture. Select the screen to enlarge it.

Email campaigns

Real FiveStar merchant messaging tools showing Wallet messages, email campaigns and inactive-customer automation.

First-party FiveStar messaging product capture. Select the screen to enlarge it.

Email campaigns

Useful messages for the people who opted in.

Use a permission-based audience

Promotional email requires a current opt-in for your business, with suppression controls applied.

Give an offer a next step

Growth can include a coupon claim link in a campaign and supports automation and inactive-customer reminders.

Know your allowance

Growth includes 2,000 emails per location each month, shared across campaigns and referrals. Additional capacity is available.

How it works

Three steps. One clear next action.

01

Build an opted-in audience

Customers choose whether to receive promotional email during signup.

02

Prepare your campaign

Choose a useful message or use the supported automation tools.

03

Send within your allowance

Review the audience and available sending capacity before sending.

Your questions

A few things to know.

Which plan includes email campaigns?

Growth includes email campaigns with 2,000 emails per location each month, shared with referral emails, plus AI automation and inactive-customer reminders. Core does not include campaign email; its optional referral add-on has a separate referral-email allowance.

Can I email everyone who has a card?

No. A Wallet card or customer record alone is not email marketing permission. A current merchant-specific promotional opt-in and sending eligibility are required.

Can I add sending capacity?

An extra 2,000 emails per location per month costs NZ$10 + GST. Core requires the referral add-on for this capacity; Growth uses it for campaigns and referrals.

Choose the next step for your customers.

Compare the existing plans or speak with us about the tools your business needs.

See plans