Customer engagement

Get to know the people coming back.

Keep the customer details and loyalty activity collected through FiveStar in your business's merchant tools, alongside the consent choices customers make.

Customer data refers to information collected through FiveStar, subject to access controls and customer permissions.

Real signup product screen with example customer details. Select the screen to enlarge it.

Customer data

FiveStar branded signup with name, mobile, email and optional promotional email choice.

Real signup product screen with example customer details. Select the screen to enlarge it.

Customer data

The details your customers choose to share.

Start with signup

Customers enter their details through your branded signup flow.

Keep activity in context

Review supported loyalty activity within the same business account.

Respect customer choices

Promotional email permission is separate from joining the loyalty programme.

How it works

Three steps. One clear next action.

01

Invite customers to join

Use your branch signup link, QR code or NFC stand.

02

Keep a useful record

Staff-confirmed purchases and supported programme activity add context to the customer record.

03

Use the merchant tools

Review the information available to your business and act within the customer's permissions.

Your questions

A few things to know.

Is this a separate customer data platform?

This page describes the customer records and activity available within FiveStar. It does not promise a separate external data platform or automatic connections to other systems.

Do customers have to accept marketing email?

No. Promotional email is an optional, separate choice from joining the loyalty programme.

Can we connect another system?

Tell us which system and what information you need to connect. We can discuss a separate integration enquiry and confirm scope; integrations are not promised as an included feature.

Choose the next step for your customers.

Compare the existing plans or speak with us about the tools your business needs.

See plans