Keep the card useful
Let customers find your latest message alongside their progress and rewards.
Customer engagement
Bring a useful message to their Wallet.
Share a merchant message through customer Wallet passes. Core includes text updates; Growth also supports a picture and custom message.
Wallet notifications are plan-dependent. Delivery and display depend on the customer's device and Wallet settings.
Wallet notifications
Your news, alongside their next reward.
Show what is happening
Growth can add a picture, such as a menu or merchant offer, to the pass.
Make space for good timing
Text and picture Wallet updates share a 24-hour sending limit.
How it works
Three steps. One clear next action.
Choose your message
Write a short update that makes sense for your customers.
Update the pass
Send the supported Wallet update from your merchant tools.
Keep the next step clear
Customers can open their pass to see your message and their reward progress.
Customer engagement
Build a programme that works together.
Explore the tools that fit your programme and your plan.
Your questions
A few things to know.
Which plans include Wallet messages?
Wallet text notifications are available on Core and Growth. Growth also includes Wallet picture notifications and a custom message.
Can I send unlimited messages?
No. Text and picture Wallet updates share a 24-hour sending limit. Plan features and the sending controls in the app apply.
Will everyone see a push notification?
Notification display depends on the customer's Wallet, device and settings. Sending an update does not guarantee that every customer will see or open a notification.
Choose the next step for your customers.
Compare the existing plans or speak with us about the tools your business needs.
See plans