FiveStar Loyalty plans

Start simple. Make it yours.

Choose monthly billing or explore the yearly launch bundle. Every plan includes branded Wallet cards, unlimited customers and points or stamps.

Plans for your business

Your loyalty programme starts here.

Choose how you pay, then the tools your business needs. All prices are in NZD, plus GST.

Billed monthly. Each plan includes one location, unlimited customers and branded Apple & Google Wallet cards.

Promotional emails require customer opt-in. Loyalty and Campaign support optional referral and gift voucher add-ons at NZ$29 + GST/month each, per account. Additional locations on these plans are NZ$29 + GST/month each.

Compare all features and add-ons
FiveStar Loyalty monthly plan prices, included features and optional add-ons
Features Included Not included StarterDigital cardNZ$39+ GST / month LoyaltyLoyalty toolsNZ$69+ GST / monthRecommendedCampaignAutomated growthNZ$89+ GST / month
Everyday loyalty
Apple & Google WalletIncludedIncluded
Unlimited customersIncludedIncluded
QR & NFC signupIncludedIncluded
Points or stampsIncludedIncluded
Google review requestsIncludedIncluded
Reward tiers11
Checkout devices included12
Locations included11
SetupNZ$49 onceFree
Messages & growth
Daily Wallet notificationsNot includedIncluded
Email campaignsNot includedNot included
AI automation campaignsNot includedNot included
Automatic inactive-customer remindersNot includedNot included
Wallet picture notifications + custom messageNot includedNot included
Optional add-ons
Online Gift VouchersOne monthly add-on. All branches.Not included+ NZ$29/ month
Refer-a-friendOne monthly add-on. All branches.Not included+ NZ$29/ month
Referral emailsWith the referral add-on.Not included2,000 / monthper branch
Extra checkout devicesPrice per device, per month.NZ$1010 devices max.NZ$1010 devices max.
Extra email capacityPer 2,000 emails, per month.Not includedNZ$10with referrals
Extra locationsPrice per location, per month.Not includedNZ$29

Add-ons are optional and billed monthly, plus GST. Starter setup is a one-off fee. Loyalty and Campaign setup is free.

What Online Gift Vouchers includes

NZ$29 + GST/month covers the whole account on Loyalty or Campaign. Share your own gift voucher by link or QR, welcome new customers or include existing members, choose valid branches, and set separate link and voucher expiry dates. Track link clicks and signups for your current voucher link. Your business chooses and funds the reward.

Review and cancel the add-on from Help → Plans & add-ons in your dashboard. For Stripe subscriptions, untick the add-on and confirm the reviewed change; access continues until the displayed renewal date. Manually billed accounts can contact us to arrange cancellation.

How referral emails and vouchers work

Referrals cost NZ$29 + GST/month for the whole account. Offers and results follow your chosen shared or independent branch setup. Loyalty includes 2,000 referral emails per branch each month; Campaign shares its email allowance across campaigns and referrals. Both referral vouchers are issued after the friend’s first staff-confirmed purchase and keep their original expiry if the referral programme is taken down.

Reward cost calculator

Still deciding?

Match the plan to the job.

01

Everyday loyalty

Start with points or stamps, a Wallet pass and one reward tier. Approved staff confirm purchases and redemptions.

02

A closer customer connection

Use the comparison to see which plans include text Wallet updates and allow optional Refer-a-friend or Online Gift Vouchers.

03

More targeted campaigns

Campaign adds email campaigns, inactive-customer reminders, picture Wallet updates and multiple reward tiers. Promotional email still requires eligible opt-in.

A first yearly Full Launch Offer is shown only while available and where eligible. Its conditions, location rates and guarantee are explained in the pricing panel and the merchant terms.